Classroom and Computer Labs

To schedule training or report a problem, please contact the Franklin OIT help desk at helpdesk@franklin.uga.edu or submit a ticket.

To report a time sensitive classroom equipment problem, please contact the Center for Teaching and Learning at 706-542-3456.

For information about planning classroom and computer lab equipment upgrades, please review our Allocations and Instructional Technology Planning (coming soon!) pages. 

Technical Support Documentation

For a wide variety of technical documentation including email & web services, working with documents, remote access, and security, please review our Help Desk Notes and Tip Smart Videos.  

To schedule assistance from your local Client Services representative, please contact the Franklin OIT help desk at helpdesk@franklin.uga.edu or submit a ticket.

Instructional Support Documentation

For a wide variety of instructional technology related documentation including eLearning Commons, podcasting, clickers, and classroom audio-visual equipment, please review our Instructional Technology Help Desk Notes, Tip Smart Videos, and Twitter feed.

To schedule individual training, small group training, or workshops, please contact the Franklin OIT help desk at helpdesk@franklin.uga.edu or submit a ticket.

Workshops

Franklin OIT is pleased to offer our Instructional Technology Round Table series. This is an opportunity for Franklin College faculty, staff, and graduate students to attend free introductory training on common instructional tools and services used on campus, share ideas for classroom use, resources, and offer best practices. To receive announcements about upcoming workshops in the round table series, please join our listserv.

To schedule individual training, small group training, or workshops instructional technology support from the Instructional Technologist or for technical assistance from your Client Services representative, please contact the Franklin OIT help desk at helpdesk@franklin.uga.edu or submit a ticket.