Software Support

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Our Client Services team provides support for licensed software on state-owned technology within Franklin College.  

Benefits of Service: 

Franklin OIT works internally to test new operating systems and applications before installing and supporting them, ensuring maximum functionality for faculty and staff within the College.

Franklin OIT can work with clients to transition off legacy software and operating systems to ensure continued functionality of systems.

Requesting Use and Support: 

Franklin College faculty and staff can request software support by contacting the Franklin OIT Helpdesk.

Current Rates for Service: 

Franklin OIT's Software Support service is available for free to Franklin College departments.

Additional Documents & Information for Service: